Patrick Diogenia https://validator.w3.org/feed/docs/rss2.html Home Patrick Diogenia | Marketing and Career Advice Patrick Diogenia | Marketing & Management Consulting Patrick Diogenia | Blogs Footer Net Promoter Score (NPS) Defined: Calculation, Survey Questions and eNPS Patrick Diogenia | Marketing and Growth Executive Patrick Diogenia | In the News Glassdoor Employee Reviews: What They Reveal About Employee Voice and Employer Brand Patrick Diogenia | How I Work AI Customer Segmentation: Models and Best Practices Patrick Diogenia | Small Business Research Project Predicting Employee Recommendations from Glassdoor Reviews: Ratings, Sentiment, and Firm-Level Variation Your Network Is Not a Perk. It’s Infrastructure. What I Believe Recommended Books on Strategy, Leadership & Marketing | Patrick Diogenia Patrick Diogenia | Research in Organizations, Leadership and Marketing The Diffusion of a Contested Metric: Net Promoter Score as a Managerial Innovation Stars and Other Illusions: An Empirical Analysis Small Business, Risk, and the Mythology of Ownership Riding the S-Curve: Uber, Disruption, and the Diffusion of Innovation Employment Arbitration Activity and Financial Strain: A Longitudinal Analysis of AAA Filings Privacy Policy Contact Marketer and Academic Patrick Diogenia Patrick Diogenia | Projects | Growth & Marketing Executive Presentations Presentations Details Blog Detail The Myth of the Star Performer When Measurement Becomes Management Theater Header AI-Driven Customer Segmentation in Marketing