About Me

I am a marketing and growth executive with more than two decades of experience setting strategy, building capabilities, and leading transformation across Fortune 500, consulting, entrepreneurial, and public-sector environments. My work brings customer insight, brand strategy, analytics, and commercial execution together to identify where an organization should compete, determine which opportunities merit investment, and turn those choices into measurable growth.

My experience spans loyalty, lifecycle marketing, demand generation, customer experience, segmentation, brand positioning, and enterprise transformation. I have built marketing capabilities from the ground up, shaped investment decisions across portfolios exceeding $40 million, and led cross-functional teams through consequential initiatives where the path forward was not yet defined. Whether developing a new growth model, repositioning a brand, or strengthening an established marketing organization, I focus on creating the priorities, operating structures, and accountability required to move from ambition to execution.

My background includes leadership roles at Comcast NBCUniversal and the Philadelphia Industrial Development Corporation, as well as consulting for Fortune 1000 and small and midsize businesses. I have worked across hospitality, travel, retail, gaming, financial services, B2B services, media and entertainment, and multi-location consumer environments. Across these settings, I have been especially interested in the decisions that connect customer value, brand trust, organizational capability, and durable growth.

Alongside my professional work, I study how leadership, organizational behavior, data, and technology shape strategic decisions. I hold dual MBAs from Indiana University’s Kelley School of Business and Alliance Manchester Business School, where I earned the Dean’s Award for Achievement. I am also a summa cum laude graduate of the University of Pennsylvania and earned a second bachelor’s degree in business administration, with a focus in marketing, from Thomas Edison State University, graduating with highest honors. I am currently pursuing graduate work in organizational communication and applied AI and machine learning at New Mexico State University.

If you would like to learn more about my background, working style, and history as a child performer, download my Personal User Manual (PDF) or visit my IMDb page.

I believe strategy earns its value through the choices it clarifies, the organization it mobilizes, and the results it produces.

Test

Bachelor's Degree
Data Analytics & Social Sciences,
summa cum laude
University of Pennsylvania

Test

Bachelor's Degree
Business Administration (Marketing),
with highest honors
Thomas Edison State University

This is the heading

MBA, Indiana University, Bloomington

AMBS Logo

This is the heading

MBA, International Management,
with Distinction
Alliance Manchester Business School

NMSU Logo

This is the heading

MA, Communication Studies -
Organizational Communication
(In Progress)
New Mexico State University

Capabilities

Customer, Loyalty, & Lifecycle Strategy
  • Customer Segmentation
  • Lifecycle Design
  • Acquisition and Retention
  • Loyalty Programs
  • Journey Mapping
  • Personalization
  • Offer Strategy
  • Omnichannel Engagement
  • Customer Experience
  • Opportunity Assessment
  • Market Validation
  • Business Cases
  • Strategic Partnerships
  • Partner Propositions
  • Referral Models
  • Commercial Design
  • Sales Enablement
  • New Service Development
  • Brand Positioning
  • Rebranding / Brand Revitalization
  • Go-to-Market Strategy
  • Product Marketing
  • Integrated Campaigns
  • Audience Strategy
  • Demand Generation
  • Content and Channel Strategy
  • Experiential Marketing
  • Capability Roadmaps
  • Backlog Prioritization
  • Product Requirements
  • CRM and CDP Strategy
  • Marketing Automation
  • Vendor Evaluation
  • Implementation
  • Adoption and Change Management
  • Qualitative and Quantitative Research
  • AI/ML Techniques
  • Customer Insights
  • Experimentation
  • Segmentation
  • KPI Design
  • Attribution
  • Performance Dashboards
  • ROI & Project Payback Analysis
  • Investment Prioritization
  • Budgeting
  • Cross-Functional Alignment
  • Function Building
  • Operating-Model Design
  • Process Improvement
  • Stakeholder Management
  • Team Leadership
  • Team & Department Buildout
  • Generative AI Strategy
  • Executive Communication
  • Negotiation
  • Budget and Vendor/Agency Management

Hobbies & Interests

Photography

27 states, 15 countries and counting

Reading & Writing

“Think before you speak. Read before you think.”
Fran Lebowitz

Music

All genres are good genres

Cooking

“One cannot think well, love well, sleep well, if one has not dined well.” — Virginia Woolf

Let’s Get In Touch

Premium marketing services to help your business stand out!

Keep in Touch

I’ll email you periodically with developments.

    Research + Practice 💙

    © 2024-2026 Patrick Diogenia. All Rights Reserved.

    Scroll to Top