Leading with Vision

Thought Leader &
Marketing Consultant

Empowering brands with cutting-edge strategies and visionary insights to lead and innovate in today’s dynamic market.

patrick-hero-img-updated
Marketing executive and researcher Patrick Diogenia

About Me

I am a marketing and growth executive and currently serve as Lead Director, Behavior Change Marketing at CVS Health. My work applies marketing, consumer insight, analytics, and creative strategy to help members make healthier and more efficient healthcare decisions.

Over more than two decades, I have led growth, loyalty, lifecycle marketing, customer experience, segmentation, brand, marketing technology, and enterprise transformation across Fortune 500, consulting, entrepreneurial, and public-sector environments. I have built capabilities from the ground up, shaped investment decisions across portfolios exceeding $40 million, and led cross-functional teams through consequential initiatives where the strategy, structure, or path forward had not yet been defined. My focus is on turning insight and ambition into clear choices, operating discipline, and measurable performance.

Alongside my executive work, I study how consumer behavior, leadership, organizational dynamics, measurement, and technology shape strategic decisions. I hold dual MBAs from Indiana University’s Kelley School of Business and Alliance Manchester Business School, a summa cum laude degree from the University of Pennsylvania, and am pursuing graduate work in organizational communication and applied AI and machine learning.

My work is grounded in a simple idea: better business decisions begin with a better understanding of people.

Services

Capabilities

Customer, Loyalty, & Lifecycle Strategy
  • Customer Segmentation
  • Lifecycle Design
  • Acquisition and Retention
  • Loyalty Programs
  • Journey Mapping
  • Personalization
  • Offer Strategy
  • Omnichannel Engagement
  • Customer Experience
  • Opportunity Assessment
  • Market Validation
  • Business Cases
  • Strategic Partnerships
  • Partner Propositions
  • Referral Models
  • Commercial Design
  • Sales Enablement
  • New Service Development
  • Brand Positioning
  • Rebranding / Brand Revitalization
  • Go-to-Market Strategy
  • Product Marketing
  • Integrated Campaigns
  • Audience Strategy
  • Demand Generation
  • Content and Channel Strategy
  • Experiential Marketing
  • Capability Roadmaps
  • Backlog Prioritization
  • Product Requirements
  • CRM and CDP Strategy
  • Marketing Automation
  • Vendor Evaluation
  • Implementation
  • Adoption and Change Management
  • Qualitative and Quantitative Research
  • AI/ML Techniques
  • Customer Insights
  • Experimentation
  • Segmentation
  • KPI Design
  • Attribution
  • Performance Dashboards
  • ROI & Project Payback Analysis
  • Investment Prioritization
  • Budgeting
  • Cross-Functional Alignment
  • Function Building
  • Operating-Model Design
  • Process Improvement
  • Stakeholder Management
  • Team Leadership
  • Team & Department Buildout
  • Generative AI Strategy
  • Executive Communication
  • Negotiation
  • Budget and Vendor/Agency Management

Projects

Keep in Touch

I’ll email you periodically with developments.

    Scroll to Top